This website is independently owned and operated, so customer service is very important to me.  I have collected information on some of the most frequently asked questions and posted them here for your convenience.  If you do not find the answer to your question, just use the form at the bottom of this page to contact me and I will respond as quickly as possible.

PROBLEMS ACCESSING THE SITE:
If you are experiencing problems accessing the site with your username/password, there are a few possible things that may be causing this:

1.    You may have entered the username/password incorrectly.  Remember, the username/password are case-sensitive.  If you need assistance, looking up your username/password, use the links below:

Password Lookup:
(Choose which processor you signed up with)

CCBill

IBill

2.    Your membership may have expired.  If this is the case, simply click here to join again.

3.    Your username/password has been disabled due to multiple users accessing the site with the same account.  This can happen if you share your password with others, or if your password is "hacked".  If you experiences this problem, contact me using the form below and I will change your password for you.

PROBLEMS PLAYING THE VIDEOS:
All of my videos are formatted to be played on Windows Media Player.  This program is preinstalled on all computers running windows, so most of you should have it.  If you don't, or if you need to upgrade to the latest version, click here to visit the download site. 

Another trick that you might find helpful is to right click on the link to the video clip, select "save target as", and then save the video clip to your computer.  Once you have saved the clip, you can open it from your computer and are less likely to have problems.

CANCELLING YOUR MEMBERSHIP:
If you want to cancel your membership, visit the links below to access your account:

Cancel Your Account:
(Choose which processor you signed up with)

CCBill

IBill

WEBMASTER PROGRAM:
If you are a webmaster interested in my affiliate program, click here for information.

INTERESTED IN MODELING:
Girls interested in modeling with me, click here for information.

CONTACT ME:
If you didn't find the answer to your question above, use the form below to contact me:

Your Email:
Subject:
Comments:

 

 



 

rubber-doll.com, 2000-2004.  All images, text, graphics or any other content on this page is the copyright protected property of Rubber-Doll.Com.  The content of these pages is intended only for your viewing pleasure and may not be copied, downloaded, reposted, transferred to any third party, or used in any other fashion without the express written consent of rubber-doll.com.  We will vigorously prosecute any violation.